Hi everyone! It’s been another brilliant week here in Turmeaus Norfolk. The sun has been shining and we have had plenty of customers – which is always great to see!
On Monday, I was in the shop with Josh. We had lots of online orders to complete! But this time we did it a little differently. We both picked cigars orders, but I picked the majority of them whilst Josh went and picked any accessories that were needed for the orders. By doing this it meant orders made their way into packing a lot quicker due to my speed at picking cigars and Josh’s knowledge of knowing where all the accessories are. We were done a lot quicker than usual, which made everyone happy! Meanwhile I served a lovely customer who had just started a new job and wanted to celebrate by joining the cigar community! As fellow cigar smokers, you will know how great of a community it is to be a part of, everyone has opinions and we all love to talk about it! I’m lucky to be in the position where I get paid to talk about cigars. So I showed him around our humidors and discussed some cigars for him to try. I suggested the Mitchellero Peru Gordo range as the sweetness really takes away the bitterness that some tobacco can contain. I then introduced him to Davidoff and explained about the craftsmanship behind the brand, and so he tried the Davidoff Winston Churchill Traveller Belicoso. I hope to see him again to see how he got on with his cigars.
Afterwards I served one of my regulars who wanted a nice long smoke for the evening. I suggested the Montecristo no. 1 as it suits his relatively new cigar palate, he then said he enjoyed the no. 5 so it makes sense for him to have the bigger version. In the afternoon I worked very hard to stock up both Cuban and New World humidors. At the end of the day, Josh and I sat down, exhausted from our brilliantly productive day, and we started talking about the Frontier cigars – At the end of the chat I decided to treat Josh and myself to a Frontier Cheroot Purple cigarillo. It smells amazing, I can’t wait to try it.
On Tuesday, I was picking online orders and again there were loads to do but Robyn, Ben and I worked through them thoroughly! I then spent some time writing an article for the C.Gars cigar library – This one was about the VegaFina brand – You can read it by clicking here. I spent some time taking the pictures and It didn’t fully go to plan, but I tried again and it came out looking better than before! It’s why you should never give up! I also posted two news articles on our news page. It was about the return of the Trinidad Robusto Extra and the latest Chinese Zodiac release from Habanos S.A. The Partagas Cedros Year of the Snake – Limited Edition – Both are very exciting for us to have and I am looking forward to seeing the Trinidad Robusto Extra again. I then spent some time creating the August shop newsletters, ready to be sent on the 1st.
On Wednesday, I was in the shop, my first customer of the day wanted a Zippo lighter, we only have a few varieties currently but the gentleman didn’t mind, and I then mentioned the gift kit which comes with the fuel and flints as an add on. In his words he said “well i’m gonna need them so I might as well have a fancy box too”. He’s not wrong too, I bought a Zippo a while ago and you do get through the fuel quite quickly. Afterwards I served a gentleman who wanted some flavoured cigars, I suggested the La Aurora Principes and they have a variety of flavours and smell very nice. However he wanted to have something else, so i suggested the Leon Jimenes cigars, they have Blond, Bee and Caribbean. He had one of each and this seem to prompt Josh to purchase all three too! And then he gifted me a Blond, which I am very appreciative about. I then started to write another article, but I ran out of time to take the pictures so you will have to wait until next week to read it all.
Thursday was New World stock count day for Lisa and I – but this time with an added twist! I was only working half a day as I had a family event to attend. So we kind of cheated a little by starting a room the day before and then when I came in we focussed hard and got through all of the stock count by 12.30! Definitely a new record and it gave me enough time to leave for my family event!
On Friday, I started the day by picking online orders with Lisa and Ben, the three of us are like a well oiled machine and got through the vast amount of pickings very quickly. We then started opening all of the deliveries, We had a large one filled with Cuban cigar stock from our brilliant supplier Hunters & Frankau, I have noticed the Cuban cigar supply has started to improve since Covid times and now we have a lot of the stock available. I was also discussing with Lisa, our humidor supervisor about new cigars we could fit out onto the shelves. We found space for the latest Charatan range as well as Fratello and the latest Liga Privada – Nasty Fritas and Papa Bravas.
I hope you enjoyed this weeks blogs and I hope you come into the Norfolk store very soon.
So long for now
Oliver
The post A Day in the Life of a Retail Assistant #112 first appeared on C.GARS Ltd Cigar Blog.
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