Marsette Liqueur, Trials, Stalla Dhu and Highclere Castle

Hello everyone! We have had another brilliant week here in Norfolk! We had plenty of customers come through and I also had two trialists come in for me to see if they would be suitable for a role in our shop and packing department.

On Monday, I was in the shop with Will! We started by working our way through an incredible amount of online orders! We worked together to get them all completed. In the afternoon, I went into the parcel booking on department. Sharon does a great job keeping up with the packers, however, when it gets to the afternoon, we get a backlog which I can certainly help with and that also gives Sharon the chance to do parcels that include lighters or gas as they use a different courier. Meanwhile, I served one of our regular customers who does like a variety of cigars but this time he chose a Padron 1926 No. 35 Maduro, I have never seen him have a Padron before but then again he had been coming to this shop since before I worked here! Afterwards, I served another regular gentleman who had recently been to Spain and brought back some cigars for the shop staff to try! They are brands that we can’t get over here, so I can’t wait to try them! He came in to purchase a nice bottle of whisky and a bottle of liqueur for his wife. For himself he chose the C.Gars Malt, he has truly fell in love with this single malt and keeps coming for more. For his wife he chose the Marsette Peruvian Chocolate Essence. I also gave him a sample of the Marsette Premium Whisky Liqueur, this was the stand out drink from our recent spirit training and the customer certainly understood why! He loved it! Unfortunately we didn’t have any full bottles at this moment, but I’ll make sure we do when he comes in next!

On Tuesday, I had a few more interviews to be a part of. It is always interesting meeting new people and seeing if they fit in with our team. In the afternoon, I was doing a trial with a previous interviewee, he did a great job and had lots of enthusiasm. I gave him a brief overview of our roles here and got him to do some small tasks to see how he handled the cigars and more. 

On Thursday, I completed some bits of my promotional work. I started by completing all of the shop newsletters. This months will include our Christmas opening hours. It’s scary to think that Christmas is round the corner! Afterwards, I had another Trialist! Again he was enthusiastic and had plenty of questions. He handled the cigars well and helped stock some shelves. It was hard to choose between them both, but I did make a decision and I can’t wait for you all to meet him!

On Friday, it was stock count day. This included all members of staff counting everything in this building! I was tasked with the New World humidor with Josh, together we got through it in good time. Afterwards we got through as many online order pickings as we could. Whilst this big stock count was happening, we were still open to the public. I served a lovely couple who were doing their Christmas shopping early! They were looking for a couple of bottles of whisky as well as a few cigars. I let them browse our spirits as I don’t like to overbear when customers are looking, after a little bit I asked if I could help but in truth they didn’t need it. They chose our own Stalla Dhu Speyside as well as a Kilkerran Heavily Peated Batch No.7 and then looked in the humidors. The gentleman mentioned how he liked darker cigars and so I suggested the Foundation The Wise Man Maduro Robusto as it has slowly became one of my favourites, he listened but decided against it but did go for the Charter Oak Broadleaf Lonsdale, another great cigar from Foundation. His wife decided to treat him to a Kristoff Original Maduro Robusto Tubed. They left very happy and I enjoyed serving them.

On Saturday, I was working with Josh and Will! They both picked online orders whilst I finished off my newsletters and wrote this blog of course! I served a lovely gentleman who had travelled over an hour to visit. He treated himself to a Highclere Castle Victorian Robusto – He mentioned how originally one was bought for him as a joke due to him watching Downton Abbey, but then when he tried it he really enjoyed it! He then mentioned how he enjoys all of the Foundation range due to an event he attended in Norfolk, where he met George Frakes from 1573 Cigars – The supplier of Foundation cigars in the UK. He said George explained all of the ranges brilliantly and enjoyed the cigars provided. He also picked up both the Drew Estate Blackened M81 Maduro Corona and S84 Shade to Black Corona. We discussed how we were both excited to see them launch in the UK and we both purchased them as soon as we could. It’s great when someone shares the same feelings on cigars.

I hope you have enjoyed this weeks going on in Norfolk and I hope to see you all really soon.

So long for now.

Oliver.

The post Marsette Liqueur, Trials, Stalla Dhu and Highclere Castle first appeared on C.GARS Ltd Cigar Blog.

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