Hello everyone! It has been a fascinating week here in Norfolk. I even had the opportunity to go to a fabulous distillery!
On Monday, it was Marcus and myself in the shop. As always we had lots of online orders to pick and we got through them as quick as we could. Marcus had done an excellent job considering it was only his second time picking orders. Meanwhile I served a lovely gentleman who loves browsing our website but wanted to come in to see a few pipes. I always say, the website is great to show you the variety but you don’t get a feel for them unless you come in store – and that is exactly what this gentleman did. Afterwards he wanted to purchase a bottle of Tamdhu 12 year old and 1792 Small Batch. He had seen them on our website and again wanted to come in to purchase them. He left very happy and I enjoyed talking to him about our products. Later on in the day, I had an older couple come in needing to get their son some birthday presents, conveniently, he had left them a list of what he wanted. The list included a pipe of no description but under £40 and the Alec Bradley Orchant Seleccion Twisty. I found a Mr Brog Cent 9mm Filter Fishtail Pipe which the couple liked.
On Wednesday, I had a leadership meeting. It was very fascinating and I took a lot from it and will use it to improve my supervisor style. After the meeting I created an article for the C.Gars cigar library, it was about Mr Brog pipes, which you can read by clicking here. Afterwards, I then created an article for the November Cigars of the Month. Our humidor manager has selected another two fantastic cigars to promote and so after writing the article, I took pictures ready for our monitors in the humidor.
Thursday was the day I looked forward to the most. The retail team got the opportunity to visit The English Distillery! Our shop is just a 1 hour drive from this magnificent place and so we all went to learn about how to make whisky, as well as the history of English Whisky. I will be writing an article in the C.Gars cigar library all about our visit there very soon so keep an eye out for that.
On Friday, I was back in the Norfolk shop, I was working double duties as I had to serve our fabulous customers as well as pick online orders and open deliveries. It was a nice change to be doing a mix of everything. In the afternoon it was the usual Cuban stock count.
On Saturday, it was Josh, Marcus and myself in the shop… Kind of. After picking orders, I starting packing orders to give the packing department a head start on Monday. Meanwhile Josh got to work on a new set of drawers for our pipe room. We intend on having a lot more pipe accessories to have to hand for any pipe smokers who need an accessory. Marcus and I served a lovely couple who were looking for some cigars as well as a humidor. We had a lovely discussion about many different cigars. In the end the gentleman purchased the Plasencia Alma Fuerte Robusto I as well as the Caldwell Anastasia Caspia and The King is Dead Premier. Afterwards they looked a humidors and went with the York Mahogany Glass Top Humidor as well as a Cigarism Jet Flame Cigar Lighter & Punch Cutter – Carbon Fibre Black. This was a great sale for Marcus to see as it had a great variety of products for him to talk to the customer about.
I hope you have enjoyed this weeks goings on in Norfolk and I hope to see you all in store soon
So long for now
Oliver
The post Tamdhu, Mr Brog Pipes and The English Distillery first appeared on C.GARS Ltd Cigar Blog.
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